Frequently Asked Questions
Everything you need to know about your King Palm experience.
What materials are used in King Palm wraps?
Our wraps are handcrafted from 100% real Cordia leaf, providing a natural, chemical-free, and tobacco-free smoking experience. Each wrap includes a corn husk filter for a smooth draw.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping times vary based on the destination.
Do you offer a return policy for damaged goods?
Yes, we offer a 30-day return policy for unused products. If your order arrives damaged, please contact our support team with photos of the packaging and items to initiate a replacement.
Are King Palm products biodegradable?
Yes, our natural leaf wraps and corn husk filters are completely biodegradable and environmentally friendly, making them a sustainable choice for consumers.
How should I store my wraps to keep them fresh?
To maintain optimal humidity and freshness, keep your wraps in their original resealable packaging and store them in a cool, dark place away from direct sunlight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as secure digital payment options like PayPal and Apple Pay.